10 Tips for Providing Great Hospitality to Parents Traveling with Kids

Traveling on your own can be stressful as it is; add kids to the picture and your vacation can easily turn into a Griswold affair. Here are ten tips for providing great hospitality to parents traveling with children. Booking rooms can sometimes be confusing because it isn’t always clear how many people a room can accommodate. Make sure your hotel …

The Changing Landscape for Enterprise B2C Messaging

Consumers have made it clear: for service interactions, digital messaging is the communication medium of the future. It’s more personal, more convenient, and more comfortable. Consumers already expect customer service interactions to take place in their preferred channels, and service brand leaders are scrambling to develop their strategies. Unfortunately, for many of these brands’ best customers, the strategy is too …

In the News: Successful Meetings

Quotes are taken from a recent article by Successful Meetings. View the original article here. Kipsu is utilized for meetings and events and hotels and conference centers around the globe. Take a look what one of our partners, Hilton Québec, had to say: “We first started using KIPSU at the front desk. Seeing how beneficial it was for our guests and daily …

//We’re Hiring// Talent Manager

Kipsu, a high growth software solution provider based in Northeast Minneapolis, is seeking an energetic Talent Manager to help grow our team and build out our human resources function. This is not your average Human Resources role. In this role, you’ll work directly with our CEO and executive team to shape our company culture, build our team and develop our …

//We’re Hiring// Customer Success- Support Representative

Here at Kipsu, we’re pioneering an entirely new category of software tools that we believe will redefine how service companies interact with their customers. Our solution provides our customer partners with a new way to engage with their customers through real time digital channels such as text messaging. Kipsu is seeking an entry level Customer Success Support Representative to join …

//We’re Hiring// Full Stack Software Engineer

At Kipsu, we believe that human connections are at the heart of great service. Kipsu is a high growth startup that is redefining how businesses engage their customers using technology. With an impressive list of clients in hospitality, retail, and healthcare, we are pioneering a new category of software tools that allow companies to interact with their customers via real-time …

Boosting Brand & TripAdvisor Scores in a Limited Service Hotel

La Quinta Inn & Suites Hollister’s 94 rooms are usually filled with a mix of business, leisure, group, family, and walk-in guests. Uniting these travelers is a love of great service at a great price. Now, there are some challenges to delivering great service in limited service environments– teams are smaller, budgets are tighter, and there may not be a …

Customer Success – Onboarding Representative

Here at Kipsu, we’re pioneering an entirely new category of software tools that we believe will redefine how service companies interact with their customers. Our solution provides our customer partners with a new way to engage with their customers through real time digital channels such as text messaging. Kipsu is seeking an energetic, demonstrative Customer Success Onboarding Representative. In this …

Customer Success – Engagement Representative

Today, as consumers, we have plenty of ways to talk online about the service we receive, but we don’t have the same friction-free ways to engage with these service providers. Kipsu is pioneering an entirely new category of software tools to redefine how companies interact with their customers. Our solution provides our customer partners with a new way to connect …