//We’re Hiring// Senior Software Engineer

Kipsu is a six-year old, bootstrapped software company whose messaging tools keep personal connections at the heart of service. We’re looking for driven, inventive, and positive-minded engineers with 3 – 5 years of experience to play a vital role in shaping our product and culture as we continue on a trend of rapid growth. Read on for details. To apply, …

bot failures

10 Best Bot Blunders

From the dawn of time, mankind has speculated what the future will bring. For some time now, no vision of the future has been sans robots. We’ve all imagined a time in the future when cute anthropomorphic robots like R2D2 and BB8 would be a regular part of life or each family would have their own C3PO tending to the …

Hospitality Highlight: Kellogg Hotel & Conference Center

The Kellogg Hotel & Conference Center, located on the beautiful campus of Michigan State University, not only provides a top-notch service to guests, but also serves as a training laboratory for Hotel Management students (many of whom are students at MSU school of Hospitality Business). The Kellogg Hotel’s rooms are filled with a wide array of guests from MSU parents …

10 Tips for Providing Great Hospitality to Parents Traveling with Kids

Traveling on your own can be stressful as it is; add kids to the picture and your vacation can easily turn into a Griswold affair. Here are ten tips for providing great hospitality to parents traveling with children. Booking rooms can sometimes be confusing because it isn’t always clear how many people a room can accommodate. Make sure your hotel …

The Changing Landscape for Enterprise B2C Messaging

Consumers have made it clear: for service interactions, digital messaging is the communication medium of the future. It’s more personal, more convenient, and more comfortable. Consumers already expect customer service interactions to take place in their preferred channels, and service brand leaders are scrambling to develop their strategies. Unfortunately, for many of these brands’ best customers, the strategy is too …

In the News: Successful Meetings

Quotes are taken from a recent article by Successful Meetings. View the original article here. Kipsu is utilized for meetings and events and hotels and conference centers around the globe. Take a look what one of our partners, Hilton Québec, had to say: “We first started using KIPSU at the front desk. Seeing how beneficial it was for our guests and daily …

//We’re Hiring// Full Stack Software Engineer

Our vibrant engineering team of 10 is looking to hire driven, curious developers with 0 – 3 years of experience to help cultivate our stack at a proven (6 years in) tech company in NE Minneapolis. As consumers, we have plenty of ways to talk online about the service we have received but we don’t have the same friction-free ways …

Boosting Brand & TripAdvisor Scores in a Limited Service Hotel

La Quinta Inn & Suites Hollister’s 94 rooms are usually filled with a mix of business, leisure, group, family, and walk-in guests. Uniting these travelers is a love of great service at a great price. Now, there are some challenges to delivering great service in limited service environments– teams are smaller, budgets are tighter, and there may not be a …